Please use this identifier to cite or link to this item: http://hdl.handle.net/20.500.12253/647
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dc.contributor.authorCarvalho, Elizabeth Simão-
dc.contributor.authorChaves, Marcirio Silveira-
dc.date.accessioned2012-07-16T15:22:13Z-
dc.date.available2012-07-16T15:22:13Z-
dc.date.issued2012-07-
dc.identifier.citation2012 16th International Conference on Information Visualisationpt_PT
dc.identifier.issn978-0-7695-4771-8-
dc.identifier.urihttp://hdl.handle.net/10884/647-
dc.description.abstractAn important part of our information-gathering behavior has always been to find out what other people think. People now actively use information technologies to seek out and understand the opinions of others. This is due to the availability and popularity of opinion-rich resources such as online review sites and personal blogs. The accommodation sector is one of those where the guest opinion dictates its future. This sector needs to adapt and update the services they offer to their guests in order to stay competitive. In this paper we outline the potential use of tree oriented visual techniques to map 1500 online reviews collected from 50 small and medium hotels (SMH). Our goal is to deliver visually the results of these reviews as straightforward and intuitively as possible to the accommodation managers, enabling them use it to support their decision making.pt_PT
dc.language.isoengpt_PT
dc.publisherIEEE Computer Societypt_PT
dc.rightsopenAccessen
dc.subjectOnline Reviewspt_PT
dc.subjectInformation Visualizationpt_PT
dc.subjectAccomodation sectorpt_PT
dc.titleExploring User Generated Data Visualization in the Accommodation Sectorpt_PT
dc.typearticlept_PT
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